Job Description

Job Description and Duties

The Office Technician (Typing) (OT(T)) is responsible for performing a variety of advanced journey level office functions requiring a high degree of initiative and independence. The OT (T) supports the Human Resources Division (HRD) in purchasing services and goods, invoice tracking, clerical support, file management, and other administrative duties relating to the support of the HRD. The OT (T) must maintain confidentiality and the incumbent requires computer and writing skills (Word and Excel); able to work independently and to communicate (verbal/written) clearly, concisely, and accurately; reason logically and creatively with problem resolution; experienced in dealing effectively with others; willingness and ability to accept responsibility and meet deadlines; and ability to manage multiple projects with multiple timeframes.

The incumbent works under the direction of the Office Services Supervisor II (OSS II), Office Administration & Support Services Unit (OASSU).

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Working Conditions

Telework Information     

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,  hours worked per week , and  start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control #(478276)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email  [email protected]  for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or,  a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent interpersonal and customer service skills
• Strong communications skills, both verbal and written
• Ability to work independently and as a team
• Ability to exercise good judgment
• Knowledge of control agencies’ laws, rules, procedures, and resource manuals to complete complex assignments (e.g., phone inquiries, memorandums, special projects, etc.)
• Knowledge of modern office methods and equipment, including experience with personal computers utilizing Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint, etc.)

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire

FORMATTING INSTRUCTIONS:

• No longer than one typewritten page

• Your name in upper left-hand corner

• Arial 12-point font

CONTENT REQUESTED : Please respond to the following prompt.

1. After reviewing the duty statement, what qualities or experience make you the best candidate for this position?

PLEASE NOTE: Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications . Responses should be numbered and with the questions submitted in the same order. Applications received without an SOQ may be rejected. Simply copying and pasting your resume will also not be accepted. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

  Please see Supplemental Questionnaire (SQ)  instructions below at end of posting . Applications received without a written response to the SQ may be rejected.

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