Job Description

A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent.

Job Description

Position Purpose: 

This position is responsible for managing the day-to-day GIS operations and activities for Veolia Norwalk alongside assisting the Collections Manager. The GIS Manager will be responsible for optimizing the performance of GIS workflows, leading data integrity initiatives, and improving the utilization and efficiency of GIS across local departments. They will ensure compliance with GIS technical policies, best practices, and established governance standards. This position will also act as a subject matter expert for their business unit for projects and applications that connect to and leverage GIS and data systems such as workforce management, asset management, customer service, and other business systems. Additionally, position is responsible for aiding the Collections Manager with day-to-day activities including field work, staff supervision, and special projects. The position will also serve as back-up when the Collections Manager is off-duty.

Primary Duties/Responsibilities: 

• Manages all functions of the GIS department, including data collection and maintenance, analytics, project management, and team performance.
• Manages Collections staff and sets relevant and impactful priorities for team members based on the needs of the GIS effort in Norwalk.
• Responsible for mentoring and identifying skills gaps to encourage effective growth and advancement of Collections employees.
• Assists Collections Manager with routine tasks including work scheduling, field work, client requests, subcontractor management, and team development.
• Adheres to the GIS processes based on established GIS standards and best practices.
• Provides innovative uses of the GIS systems to improve workforce efficiency and optimize the management of information.
• Drives operational efficiencies of GIS workflows through continuous evaluation and improvement processes.
• Builds relationships and engages key stakeholders in cross-functional projects and departments, especially with client
• Builds and maintains relationships with external contractors to promote GIS solutions and optimizing workflows to ensure data integrity.
• Represents the Contract Operations Business Unit on technical committees to advance the use of GIS across the business.
• Defines, tracks, and reports meaningful departmental metrics to leadership.
• Provides consistent and effective communication with key stakeholders and business partners.
• Completes tasks as assigned by the Collections Manager and Project Leader to further improve our GIS and Collections efforts in Norwalk.

Qualifications

Education/Experience/Background: 

• Master’s or Bachelor's Degree in GIS, Geography, Computer Science, Engineering, Environmental Science, Data Science, or related field.
• 5 years of GIS experience using the ESRI product suite.
• 3 years of experience supervising teams.
• 3 years of experience leading or serving as the SME for GIS projects.
• 3 years of experience in Collections System field work preferred.

Knowledge/Skills/Abilities: 

• Advanced knowledge of ESRI’s suite of products including ArcGIS, ArcGIS Pro, enterprise geodatabases, ArcGIS Online, ArcGIS Web App Builder, Operation Dashboards, Mobile Apps such as Field Maps, Commercial grade GPS units (i.e. Trimble, EoS etc).
• Proficient with Safe Software’s FME and automation of workflows.
• Proven ability to successfully interact with all levels of staff and management and collaborate with others inside and outside of their business unit.
• Strong leadership and team building skills with the ability to build effective teams, motivate others, delegate effectively, and foster inclusion.
• Proven ability to coordinate and collaborate GIS activities between and across multi-disciplinary teams, departments, and business units.
• Excellent ability to express oneself orally and in writing; professional poise and excellent presentation skills.
• Excellent problem solving and conflict resolution skills.
• Ability to effect change and promote awareness of GIS.
• Excellent project and time management skills.
• Skilled in budgeting processes and the ability to create and adhere to a project budget.
• Big-picture thinking with the ability to balance local requirements with the broader needs of the organization.

Required Certification/Licenses/Training: 

• GISP, PMP, ACP, or other related certification preferred, but not required. CT State Collections License preferred.

Additional Information

Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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