Desktop Support Analyst Job at SPAR Information Systems LLC, Las Vegas, NV

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  • SPAR Information Systems LLC
  • Las Vegas, NV

Job Description

The Support Analyst will provide support to End Users on a variety of computing issues.

Job Responsibilities and Functions

  • Diagnose, resolve, and follow-up on issues relating to various user computing issues
  • Provide technical support by phone, remote access, deskside, or site visits as required
  • New hire device setup/Imaging Experience utilizing ticketing systems
  • Ensure tickets are accurately documented and resolved in accordance
  • Device inventory management
  • Position may require working extended hours or occasional night/weekend as required
  • Excellent communication skills both verbal and written
  • Ability to multi-task in a fast-paced environment
  • Office 365 Productivity Tools
  • VPN troubleshooting/connectivity
  • Mobile Device Support
  • Follow client Compliance standards

Job Tags

Hourly pay, Remote job, Night shift,

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