Job Description

Role: Business Process Analyst with Vendor Management Office (VMO)

Location: Charlotte, NC (Hybrid)

Position Summary:

• We are seeking a detail-oriented and tech-savvy Business Process Analyst on our Enterprise Technology Strategy and Operations team.
• This is a newly created role and supporting the buildout of our Vendor Management Office (VMO) and improving how we manage the technology supply chain across the enterprise.
• The ideal candidate is passionate about operational excellence and experienced in streamlining cross-functional processes through automation, digital tools, and structured documentation.
• Familiarity with vendor management, procurement workflows, or IT operations is a strong plus.
• Expertise in Microsoft Office applications, particularly Excel, Word, PowerPoint, and SharePoint.
• Experience in process automation tools using AI tools is a plus.

Key Responsibilities:

• Analyze current business processes and identify areas for improvement and automation.
• Partner with stakeholders across Technology, Finance, and Operations to gather requirements and co-design future-state workflows.
• Develop and maintain automated solutions using Office tools (Excel VBA, Power Query, Power Automate, etc.).
• Create and manage templates, reports, dashboards, and tools that support business operations.
• Collaborate with stakeholders across departments to gather requirements and deliver efficient solutions.
• Implement and maintain SharePoint sites, lists, and document libraries with metadata, versioning, and compliance auditing.
• Ensure data integrity and process consistency across systems and workflows.
• Monitor, troubleshoot, and optimize existing automated solutions

Qualifications:

• Proven experience in a Business Systems Analyst, Business Process Analyst, or similar role.
• Advanced proficiency in Microsoft Office Suite (especially Excel, Word, and PowerPoint).
• Strong skills in automation tools such as Excel VBA, Power Automate, Power Query, or scripting languages.
• Experience with SharePoint (site creation, lists, libraries, permissions, metadata) is a strong plus.
• Hands-on experience with workflow automation platforms such as Power Automate, Power Apps, or equivalent.
• Familiarity with technology vendor management, procurement processes, or contract lifecycle management is a plus.
• Excellent problem-solving, analytical thinking, and communication skills.
• Ability to translate business needs into technical solutions
• Bachelor's degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)

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